Ignyte's client operates and manages transit services for one of the largest metropolitan areas in the U.S. Its workforce consists of over 10,000 union-represented employees who conduct work 24/7/365.
Organizations are built on employees being able to clock in, do their work, and get paid for their labor. But this became complicated for Ignyte's client, which tracked time in many ways, from computer to paper, and struggled to adhere to frequently changing union groups' rules.