Ignyte's client is a premier public research university. Their Information Technology department supports a student body of tens of thousands and must focus on efficient and effective allocation of funds to ensure quality services and modern products.
The client's current project and portfolio management processes were insufficient to deal with the demand and complexity of the organizational needs. The unfederated structure of the organization led to departments and schools implementing point solutions for issues, without any central guidance or oversight. This led to overall poor visibility and control over the organizational investments in information technology.